Privacy Policy

Effective Date: 28 May 2025

1. Introduction

Welcome to trophywineshow.co.za (the “Website”). We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

We may collect and process the following personal information:

Personal Identifiers: Name, surname, email address, contact number.
Demographic Information: Age, gender, location.
Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected via cookies and similar technologies.
Usage Data: Information about how you use our Website, pages viewed, and time spent on pages.

3. How We Collect Information

Your personal information is collected through:

Direct Interactions: When you fill out forms, subscribe to newsletters, or contact us directly.
Automated Technologies: Through cookies and similar tracking technologies as detailed in our Cookie Policy.

4. Purpose of Processing

We process your personal information for the following purposes:

To provide and maintain our services.
To communicate with you, including responding to inquiries and sending newsletters.
To improve our Website and services.
To comply with legal obligations.

5. Legal Basis for Processing

Under POPIA, we process your personal information based on:

Consent: Where you have provided clear consent for processing.
Contractual Necessity: To fulfill contractual obligations.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For purposes that are in our legitimate interests and do not override your rights.

6. Disclosure of Personal Information

We may share your personal information with:

Service Providers: Third-party vendors who assist in operating our Website and providing services.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties respect the security of your personal information and comply with applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under POPIA, you have the right to:

Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Objection: Object to the processing of your personal information.
Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at trophywineshow@outsorceress.co.za.

10. Cookies

Our Website uses cookies to enhance user experience. For detailed information on the cookies we use and your choices regarding cookies, please refer to our Cookie Policy.

11. Cross-Border Data Transfers

We may transfer your personal information to countries outside South Africa. In such cases, we ensure that appropriate safeguards are in place to protect your information.